Your process isn’t broken; it’s complicated.

Three to four weeks | Eight scored dimensions | Fixed fee

Process diagnostics for professional services organizations of five to five hundred people.

Sample scorecard showing eight process dimensions scored across two layers
Sample scorecard showing eight process dimensions scored across two layers

THE PROBLEM

Nothing looks wrong. That’s the problem.

Most professional services organizations are not broken. They are carrying quiet drag.

The work gets delivered, invoices go out, and reports run on schedule. Underneath that:

  • Projects take longer to set up than anyone admits.

  • Finance rebuilds numbers because "just to be safe" became standard practice.

  • A workaround from years ago still dictates a key step.

Nothing is visibly wrong. Every day, though, your team spends hours it never meant to spend. That is margin you cannot explain, and a team busier than the work should require.

WHAT YOU GET

You receive four levers.

Scored assessment

All eight dimensions, with the evidence behind every number.

Scored assessment: professional services operations rated across all eight maturity dimensions, with evidence behind every score.

Current-state map

How work really moves from delivery to cash, not how the process doc says it should.

Current-state process map showing how work actually moves from delivery to cash, not how the documented process says it should.

AI readiness verdict

Where AI can accelerate your operations, and where it can’t.

AI readiness verdict: where artificial intelligence can accelerate professional services operations, and where it can't.
Prioritized roadmap ranking what to fix first, in what order, and the impact of each change.

Prioritized roadmap

What to fix, in what order, and the impact each change will create.

You don’t receive a sales proposal dressed as a report.

WHY IT DID NOT STICK

Process improvements fail for reasons that have nothing to do with the process.

Finance and Delivery each assumed the other had it handled.
The documentation described an intention rather than a practice.
Nobody owned the decision.

If you have tried to fix this before and it didn’t hold, one of those three is usually the reason.

Is this right for you?

Thirty minutes will tell us both. If the answer is no, I will say so.